{"id":1111,"date":"2026-08-20T07:26:26","date_gmt":"2026-08-20T11:26:26","guid":{"rendered":"https:\/\/dev.carrosserielevis.com\/faq\/"},"modified":"2026-09-09T13:33:29","modified_gmt":"2026-09-09T17:33:29","slug":"faq","status":"publish","type":"page","link":"https:\/\/dev.carrosserielevis.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t
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Carrosserie \u00b7 Qu\u00e9bec<\/h2>\n\t\t\t\t<\/div>\n\t\t\t\t\t

FAQ<\/h2>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Who chooses where my vehicle is repaired, me or my insurance company? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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If you are involved in an accident, you have the right to choose the collision repair centre that will repair your vehicle, and your insurance company must respect your decision.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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How long will the repairs take? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Repair times vary depending on the nature of the damage, parts availability, and the extent of the work required. Each vehicle therefore undergoes a complete assessment before repairs begin. We make every effort to return your vehicle as quickly as possible without ever compromising the quality of our work. <\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Will you provide me with an estimate, and if so, how long will it take? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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We will provide you with a detailed estimate before beginning any work. Preparing the estimate takes approximately 90 minutes once we have received your vehicle or photos of the damage. <\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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What types of parts do you use for repairs? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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In most cases, we use original equipment manufacturer (OEM) parts. However, OEM parts may no longer be available for older vehicles. In such cases, we use parts from a third-party supplier approved by the manufacturer. Regardless of the parts used, your vehicle will be restored to its original appearance and functionality. <\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Do you provide courtesy vehicles? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Yes. We have a selection of vehicles available, including hybrid and electric models. <\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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What is an insurance deductible? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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A deductible is the portion of the repair costs that you are responsible for paying. Depending on your insurance coverage, this amount generally ranges from $0 to $1,000. <\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Carrosserie \u00b7 Qu\u00e9bec FAQ Who chooses where my vehicle is repaired, me or my insurance company? If you are involved in an accident, you have the right to choose the collision repair centre that will repair your vehicle, and your insurance company must respect your decision. How long will the repairs take? Repair times vary […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-1111","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/dev.carrosserielevis.com\/en\/wp-json\/wp\/v2\/pages\/1111","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dev.carrosserielevis.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dev.carrosserielevis.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dev.carrosserielevis.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dev.carrosserielevis.com\/en\/wp-json\/wp\/v2\/comments?post=1111"}],"version-history":[{"count":11,"href":"https:\/\/dev.carrosserielevis.com\/en\/wp-json\/wp\/v2\/pages\/1111\/revisions"}],"predecessor-version":[{"id":1226,"href":"https:\/\/dev.carrosserielevis.com\/en\/wp-json\/wp\/v2\/pages\/1111\/revisions\/1226"}],"wp:attachment":[{"href":"https:\/\/dev.carrosserielevis.com\/en\/wp-json\/wp\/v2\/media?parent=1111"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}